SLA – 1 Hour Why a 1-Hour SLA Matters In the world of IT support, time is money. A 1-hour Service Level Agreement (SLA) means that your business can count on getting the support it needs, fast. No one likes waiting around for help, especially when critical business processes are at stake. With a guaranteed […]
Remote Support – Unlimited What Does “Unlimited” Really Mean? When we say “Remote Support – Unlimited,” we mean it. No games, no tricks, just real, unlimited IT support whenever you need it. Businesses often struggle with hidden fees and limited service offerings, but that’s not the case here. Whether it’s handling a surge in the […]
Warranty Management What Is Warranty Management? Warranty management is all about keeping track of your tech warranties so you never miss a coverage deadline. We use top tools like Odoo to help you stay organized, ensuring that your hardware and software are always under warranty when you need them. With our personalized service, we tailor […]
IT Documentation The Role of IT Documentation IT documentation might not be the most exciting aspect of IT management, but it’s undoubtedly one of the most important. Proper documentation ensures that all IT processes are clearly outlined and easily accessible, making it easier to manage your IT infrastructure. But let’s be honest: not all IT […]
Anti-Virus Solutions Why You Need Anti-Virus Solutions Viruses and malware are serious threats to your business. They can slow down operations, corrupt data, and even lead to costly security breaches. That’s why our anti-virus solutions, powered by industry leaders like Symantec, Malwarebytes and SentinelOne, are designed to protect you before any harm can be done. […]
Remote Monitoring and Management (RMM) What Is RMM? RMM stands for Remote Monitoring and Management. It’s like having a watchful eye on your IT systems 24/7. We use ConnectWise to monitor everything in real time, catching issues before they become problems. This way, your business keeps running without interruption, and you don’t have to worry […]
Packages At SequelNet, we’ve Revolutionized Our IT Services to Be Simpler and Smarter Let’s face it, the world of IT can be a bit of a maze, right? Tons of services, endless jargon, and often, a pretty hefty price tag. But hey, who needs all that noise? We sure don’t, and neither do you. That’s […]
VPN Solutions Why VPNs Are Important A Virtual Private Network (VPN) is essential for keeping your online activities private and secure. Whether you’re working from home or on the go, our VPN solutions, powered by Fortinet, Mikrotik devices, and WireGuard , ensure your data stays protected. We customize our VPN solutions to fit your specific […]